Hotel operations
Recruitment and training, front office, housekeeping, food and beverage, maintenance, and health and safety.
Hotel management & advisory · Dubai · Zanzibar · East Africa
Aliyah Management operates and advises hotels, resorts and serviced residences across Zanzibar and East Africa from our base in Dubai. We take on the daily running of the property and report to owners in plain numbers, so every decision is visible.
Operations · Revenue & distribution · Asset management · Pre-opening
Owner-first management
A busy hotel can still lose money. A rate set too low is revenue you never get back, and costs that grow quietly eat the margin. We manage the rate, the cost of each stay and the guest experience together.
Rates follow booking pace, season, local events and what comparable properties charge, within limits the owner agrees.
Staffing, purchasing, laundry, energy and commissions are tracked per occupied room every month, not once a year.
Service standards, reviews and maintenance are managed as part of the asset’s long-term value.
Revenue scenario
Enter your number of rooms or villas, average nightly rate and occupancy. The calculator shows the scale of a possible change in room revenue.
Improvement usually comes from several levers together: better-timed rates, stronger direct bookings, lower commission costs and fewer unsold nights.
Illustrative scenario based on a 30-day month. It is not a revenue promise and does not replace a review of your property’s own data.
Request a property reviewHow we work
We visit, study trading history, contracts, staffing and physical condition, then show where revenue and cost are being lost.
Budget, pricing limits, service standards and capital needs are set with the owner before we take over operations.
Our team runs the property day to day and sends a monthly report on revenue, costs, guest scores and next steps.
What we manage
Recruitment and training, front office, housekeeping, food and beverage, maintenance, and health and safety.
Rate strategy, OTA and direct channels, channel manager and PMS setup, and growth in direct bookings.
Budgets, capital planning, operator oversight and performance reviews against the agreed business plan.
Feasibility input, design review from an operator’s view, systems selection, hiring and the opening plan.
Owner reporting
The owner report shows what happened, why it happened and what we plan to change next. Decisions that affect the budget wait for the owner’s approval.
Where we operate
From Stone Town boutique hotels to beach resorts on the north and east coasts.
City hotels, lodges and serviced apartments across the region.
Our head office, home to owner relations, finance and revenue.
Owner control
We run the property within limits the owner sets. Changes outside those limits come to you first, with the reasoning attached.
Ways to work with us
For owners who operate their property and want an experienced outside view.
For owners working with a brand or third-party operator.
For owners who want one accountable team in charge of everything.
Fees are agreed per property and depend on its size, location and scope of work.
Questions
Both. Much of our work is with independent and boutique properties, and we also act for owners whose hotels are run by a brand or third-party operator.
Yes. We start with an asset review, agree a handover plan with the owner and keep the existing team wherever it makes sense.
Yes. Pre-opening advisory covers feasibility input, design review from an operator’s point of view, systems, hiring and the opening plan.
We work with the property’s existing PMS and channel manager where they are suitable, and recommend changes only when they clearly pay for themselves.
Fees are agreed per property and depend on its size, location and the scope of work. We explain the structure in full before any agreement is signed.
First step
Share a few details and we will reply with next steps, usually starting with a short call.